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Your toolbox of listening skill


Sometimes giving advice when somebody shares is what is needed. But often by listening effectively offers the person the empowerment to resolve their own issues. For them to find their own voice and learn about themselves and what they need to do. This way it increases their self-confidence by not giving you the power, but you giving it to them.


By offering advice is not truly listening to the other person. It is listening to what they present and then listening to what you already know may or may not work for your. But you have this experience based on your own locus of evaluation, your own world of experiences that is unique to you. The other person is a different person and what they need to do will be different to yours.


By watching and listening to their solutions forming you give yourself an opportunity to expand your own world of understanding. You may learn a different way of resolving issues that you had never anticipated yourself because you only listen to your own voice.


As a therapist I have learnt so much about being human from my clients. They have helped me to resolve my issues by seeing how they have addressed theirs. They have enabled me to keep my mind open in order I never feel stuck in my own solutions. They have never told me what I should do, I have have chosen to really listen to them and take from them what I need.




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The key to showing a person that you are listening is too not keep talking over them. They don't need to hear lots of advice at this time.


Sit back, make eye contact, nod in acknowledgement, or reflect words they are saying. This doesn't mean you never speak, but just time it carefully. If they feel you are bursting to rush in with your advice they may just not speak.


The key to showing you are giving a person a place to talk is to sit silently with their silence to give them time to reflect on what they want to say. There is nothing worse than continually asking "tell me what's wrong", "you need to tell me", "come on you can tell me". They are already in distress so emotions are causing them to get confused as it is without you adding on more pressure.


Instead say something like "I'm here for you when you are ready" and then sit quietly but attentively with them. Don't go resorting to another task while you wait, this tells them they are just burdening you and your time.


Giving them silence and space allows them to calm the emotions and enables them to find words to share with you.


Maybe ask a friend to try this with you and see how it feels.



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